American Broadband-nationwide Solutions

Broadband Networks Broadband Network Solutions Backhaul Solutions Network Integration and Migration American Broadband Last Mile Network Solutions American Broadband Service
Network Operations and Customer Care Center (NOC)
 
American Broadband (ABi) provides customers with round-the-clock customer service and technical support from our state-of-the-art call center facility, headquartered in southwestern Pennsylvania. A dedicated team of experienced technicians and engineers are available 24/7 to quickly answer your questions and provide troubleshooting assistance. Our relationships with nearly 1500 providers of fiber and broadband enable American Broadband to provide a one-stop, cost-effective solution.
 
- ABi is your single source for support 24/7, 365 days a year
 
- Back-up NOC’s in MO and AL
 
- ABi network engineers and technicians have intimate knowledge
of your network since we are often the ones who have provisioned it, installed it and monitor it
 
- Hardware failure diagnosis and maintenance coordination
 
- Trouble ticketing and automatic escalation for urgent issues
 
- Domestic-based service personnel shortens time to resolution
 
- Proactive monitoring and maintenance to ensure the highest quality of service for your network
 
- Support tailored to your networks needs